Salesforce

Salesforce Implementation & Development

Certified senior engineers on Sales Cloud, Service Cloud, CPQ, Marketing Cloud, and everything Apex + LWC

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What we actually do in your Salesforce org

Five capability groups, fifty-plus concrete tasks we ship in production every week - not a sales deck, the actual backlog we work from when we embed with your team.

SapotaCorp is a Salesforce staff-augmentation team. We don't do presales demos and Gantt charts - we interview with you, join your sprint, and start closing Jira tickets in week two. The rest of this page is what we do inside an org, grouped by capability.

One team across clicks and code — clouds, Apex, LWC, integrations, CPQ, Marketing Cloud, and DevOps.

Sales CloudService CloudExperience CloudRevenue Cloud (CPQ)Marketing CloudPardotField ServiceIndustries CloudApexLWCAuraFlowVisualforceSOQL / SOSLPlatform EventsChange Data CaptureMulesoftHerokuSalesforce ConnectREST / SOAP APIsNamed CredentialsSFDXUnlocked PackagesCopado / Gearset

Implementation & org setup

New orgs, re-implementations after a failed Big-4 project, or cleaning up a sandbox jungle. We inherit messy metadata and leave you with a documented, audited org.

Sales Cloud, Service Cloud, and Experience Cloud provisioning - license sizing, OAuth/MFA, DNS, custom domain, multi-currency, multi-language
Data model design - custom objects, junction objects, master-detail vs lookup, external IDs, record types, business processes, page layouts, compact layouts
Security model - profiles, permission sets, permission set groups, role hierarchy, OWD, sharing rules, criteria-based sharing, restriction rules, scoping rules
Legacy data migration from Excel, HubSpot, Pipedrive, MS Dynamics, SugarCRM, or custom CRMs using Data Loader, Data Import Wizard, Jitterbit, or SFDX bulk API
Sandbox strategy - Developer, Developer Pro, Partial Copy, Full Copy; sandbox refresh plan, masking/anonymization for PII
Environment pipeline - Dev → QA → UAT → Staging → Prod with change sets, unlocked packages, or source-driven deploys
Org documentation - ERD, object/field dictionary, automation inventory, integration map - so a new admin can onboard in days

Apex, LWC & platform development

Where clicks stop being enough. Every class has tests, every component ships with CRUD/FLS checks, every trigger follows the one-trigger-per-object pattern.

Apex classes, triggers (handler + service pattern), batch jobs, queueable, scheduled jobs, future methods, invocable actions for Flow
Lightning Web Components - custom UI, modal, lookup, datatable, file uploader, drag-and-drop, wire adapters, Lightning Message Service, LDS
Flow Builder - screen flows with reactive variables, record-triggered flows, scheduled paths, sub-flows, error handling, flow-to-Apex invocables
Legacy Process Builder and Workflow Rule migration to Flow with behavior parity tests
Aura and Visualforce maintenance plus modernization to LWC (with OmniStudio when it's already in play)
Validation rules, formula fields, rollup summaries (or DLRS/custom Apex when master-detail isn't viable), approval processes, dynamic forms
SOQL/SOSL optimization, selective query rewriting, governor limit remediation, large-data-volume (LDV) patterns, skinny tables, index hints
Apex unit tests with ≥85% org-wide coverage, test data factories, HttpCalloutMock, Test.startTest/stopTest discipline

Integrations & APIs

Salesforce as one node in a real enterprise stack. Inbound, outbound, real-time, batch - with retries, idempotency, and dead-letter visibility.

Inbound REST/SOAP API endpoints with Apex REST, named credentials for OAuth 2.0 and JWT bearer flows
Outbound integrations to ERP (NetSuite, SAP, Oracle, Dynamics 365), data warehouses (Snowflake, BigQuery, Redshift), and billing (Stripe, Chargebee, Zuora)
Mulesoft Anypoint, Dell Boomi, Workato, and Tray.io connector builds - including the Salesforce side of API specs and error handling
Platform Events and Change Data Capture for event-driven architectures - publish from Apex, subscribe from Node/Go/Python consumers
Salesforce Connect with OData 2.0/4.0 adapters to expose external systems as external objects - no ETL needed
Heroku Connect bi-directional sync with Postgres for high-volume or unsupported workloads
SSO with Okta, Azure AD, Ping, Auth0 - SAML 2.0 and OIDC, SCIM provisioning, just-in-time user creation
Webhook bridges - Stripe/Twilio/SendGrid webhooks landing in Salesforce via Apex REST or a lightweight Heroku relay

CPQ, Marketing Cloud & industry clouds

The parts of Salesforce that most generalist shops quietly hand back. We ship them in-house.

Salesforce CPQ (Revenue Cloud) - product bundles, option constraints, price rules, discount schedules, contracted prices, subscriptions, renewals
Quote templates, DocuSign / Conga integration, Advanced Approvals with smart approval chains
Salesforce Billing - invoice scheduler, payment allocation, tax integration with Avalara or Vertex
Marketing Cloud - Journey Builder, Email Studio, Automation Studio, Mobile Studio, Content Builder, Cloud Pages
AMPScript, SSJS, SQL queries in Automation Studio, Data Extensions modeling, contact model design
Pardot / Account Engagement - campaigns, scoring, grading, Engagement Studio, sync with Sales Cloud
Experience Cloud - partner portal, customer portal, help center, Aura vs LWR templates, guest user security hardening
Field Service - work orders, service territories, scheduling optimizer, mobile app flows and offline briefcases

DevOps, testing & maintenance

What keeps an org healthy after go-live. Most of our long-running clients started as a 'clean up the previous team' engagement.

Salesforce DX adoption - scratch orgs, source tracking, unlocked packages, package dependency graphs, org shape files
CI/CD with GitHub Actions, GitLab CI, Bitbucket Pipelines, or Copado/Gearset - validate on PR, deploy on merge, destructive changes managed
Static analysis with PMD, Apex Code Analyzer, ESLint for LWC, Prettier-Apex enforced in pre-commit and CI
Apex test suites, LWC Jest tests, UI regression with Provar or UTAM + Playwright
Health Check hardening, Security Center monitoring, Shield Event Monitoring queries, Apex log retention strategy
ISV-track work - Security Review preparation, License Management App (LMA) registration, subscriber org debugging
Quarterly release readiness - sandbox preview analysis, regression test plan, deprecation remediation
24/7 production support tiers, runbooks, on-call rotation with response SLAs

faq

Common questions from Salesforce leads

Both. Roughly two-thirds of our Salesforce engagements start as 'take over an existing org from a previous partner' - tech-debt triage, metadata audit, and then backlog delivery. Greenfield is the remaining third.

Yes. We've shipped integrations to NetSuite, SAP S/4HANA, Oracle EBS, Microsoft Dynamics, Snowflake, BigQuery, Stripe, Chargebee, Zuora, Avalara, and a long tail of REST APIs. We cover both sides of the integration (Salesforce plus the middleware or custom relay) rather than handing off.

Core (Administrator, Platform App Builder, Platform Foundations), Developer (PD1, PD2, JavaScript Developer I), and cloud specialists (Sales Cloud, Service Cloud, Marketing Cloud Email Specialist, Marketing Cloud Consultant). Credentials are refreshed every release cycle.

SFDX source format, unlocked packages where appropriate, a Dev → QA → UAT → Prod sandbox pipeline, and CI that runs PMD + Apex tests + LWC Jest on every PR. Deployment tooling can be Copado, Gearset, or plain GitHub Actions depending on your preference.

Yes - not as aspirations, as production work we've shipped. CPQ quote-to-cash flows, Marketing Cloud Journey Builder + AMPScript + Data Extensions, and Experience Cloud partner/customer portals are regular engagements.

A 2-week paid trial where one or two engineers ship against your backlog inside your sprint and your Jira. If it works, we convert to a monthly rolling engagement at $1,800-$2,400/engineer/month. No annual minimums, no ramp-down penalties.

team credentials

Certifications held by the team

Refreshed every release cycle. Not a generic partner-badge wall - these are credentials the engineers on your project actually hold.

Salesforce Certifications

Administrator
Platform Foundations
Platform App Builder
Platform Developer I
Platform Developer II
JavaScript Developer I
Sales Cloud Consultant
Service Cloud Consultant
Marketing Cloud Email Specialist
Marketing Cloud Consultant

why SapotaCorp

Why teams pick us for Salesforce

Certified engineers, no sub-contractors

Every engineer on your org is a SapotaCorp full-timer with Administrator, Platform Developer, and cloud-specialist certifications - no resume swaps, no offshore hand-offs.

Staff-aug, not agency

Monthly rates from $1,800/engineer with a 2-week trial. You interview, you pick, you own the backlog. We plug into your Jira and your sprint.

Security-Review grade code

Apex with ≥85% coverage, LWC with no CRUD/FLS gaps, SOQL inside loops flagged at PR - the same standards we ship ISV-bound managed packages against.

Across the stack, not just clicks

From declarative Flow work to Apex, LWC, Heroku, Mulesoft, and Marketing Cloud AMPScript - one team that doesn't bounce the ticket between specialists.

salesforce tech stack

The stack we work in

Core platform

Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud (CPQ & Billing), Field Service, Nonprofit Cloud, Education Cloud.

Development

Apex, SOQL/SOSL, LWC, Aura, Visualforce, Flow, Platform Events, Change Data Capture, Einstein GPT prompt templates.

Integration & data

REST/SOAP APIs, Named Credentials, External Services, Platform Events, Salesforce Connect, Mulesoft, Boomi, Workato, Heroku Connect.

DevOps & tooling

Salesforce DX, scratch orgs, unlocked packages, GitHub Actions, GitLab CI, Copado, Gearset, PMD, Prettier-Apex, ApexDox.

start a trial

Two weeks to prove the fit.

Paid trial, your Jira, your sprint, your engineer of choice. If we don't earn the monthly, you walk - no ramp-down, no penalty.

Contact Us

(+84) 38 339 6560

Email

michael@sapotacorp.vn

Why work with us on Salesforce?

Certified engineers, no offshore hand-offs or resume swaps
Apex + LWC + integrations in one team, not handed between specialists
Security-Review grade code, ≥85% coverage, PMD clean
From $1,800/engineer/month, 2-week paid trial to de-risk

Book the trial

Share Your Story

We build trust by delivering what we promise – the first time and every time!

We'd love to hear your vision. Our IT experts will reach out to you during business hours to discuss making it happen.

WHY CHOOSE US

"Collaborate, Elevate, Celebrate where Associates - Create Project Excellence"

SapotaCorp beyond the IT industry standard, we are

Certificated
Assured quality
Extra maintenance

Salesforce Implementation & Development

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