Privacy Policy
I. What customer information do we collect
To facilitate communication and understand customer needs, SapotaCorp will collect the following data:
1. Name and contact information
We respect your privacy and are committed to protecting your personal information. We collect the following data types when you use our services: your name, email address, phone number, company code and other contact methods.
2. Demographic data
We also collect your information to understand better how you use our services. This data includes your country and preferred language.
3. Website data
When you access SapotaCorp's website, we automatically collect data about how you interact with this website, including details of visitor behavior, such as data about the parts of the website you access and the time you spend there.
4. Configuration data
We collect data about the network you use to connect to our website, including your IP address.
5. Other information
In addition to the above data, we may collect other information about your use of our services. This may include information you provide directly to us, such as details about your service usage, surveys we send you and other customer information such as questions and messages you send us via online forms, chats, emails, phone calls, or posts. We may also record voice recordings of your interactions with our customer service.
6. For children
Our website is not intended for children and individuals under 18. We do not intentionally collect data related to children. If you are a parent or guardian and believe that we have collected information about your child, you can contact us to revoke any previous consent and review, edit, or request the deletion of your child's data.
7. Data collection from third parties
We may also collect personal data from third parties with your consent to transfer your details to us or from other public sources.
We are committed to protecting your personal information and using it only for the specific purposes communicated to you. For more details on how we protect and use your personal information, please read our Privacy Policy.
If you have any questions or requests about this privacy policy, please contact us using the information below.
II. How Information Is Collected
Information for Project Initiation: From the moment we receive a request from a customer until the project is launched, SapotaCorps Business Analyst will engage in discussions with the customer regarding project requirements. We will exchange communication methods, contact information, company codes and other necessary details to formalize the contract.
Information for Developer Access: Additionally, we collect information for developers to access their accounts and carry out development tasks.
Website Data Collection: When you click on our website, we only record information from the consultation form and track your behavior.
III. Commitment to Information Security through NDAs (Non-Disclosure Agreements)
In the field of technology and software, security is paramount to ensure the safety of our customers and maintain our company's reputation. Therefore, before commencing a project, all members will sign Non-Disclosure Agreements (NDAs). Subsequently, we will send the NDA documents to your company for your review. You can then verify and sign the contract with us. Any contract violations will result in both parties assuming responsibility as previously agreed.
IV. Online NDA Signing Process
The Non-Disclosure Agreement (NDA) signing process in information security within the Information Technology (IT) field is crucial for ensuring information security and protecting an organization's sensitive data. Below is a typical process used to sign and manage NDAs in the IT industry:
1. Prepare the NDA
An NDA must be prepared. This is a legal document that outlines the terms and conditions related to protecting sensitive information. An NDA typically includes the following elements:
● Definition of sensitive information.
● Terms related to information security and how information will be maintained.
● Duration of the NDA.
● Restrictions on disclosing information to third parties.
● Consequences of breaching the NDA.
● Legal elements and dispute resolution
2. Select participants
Parties involved need to identify the participants in the NDA. This typically includes the organization or individuals providing sensitive information (disclosing party) and the organization or individuals receiving the information (receiving party). Both parties need to understand and agree to the NDA before signing
3. Signing and storage
Once the NDA has been prepared and all parties have agreed to it, everyone involved needs to sign the NDA. Typically, signing can be done electronically or handwritten on a paper copy. After signing, the NDA should be securely stored and easily accessible for future reference.
4. Compliance and monitoring
All parties should comply with the NDA's terms by maintaining the information's confidentiality and not disclosing it to third parties without consent. Necessary measures should be taken to prevent security incidents. Additionally, continuous monitoring and assessment of NDA compliance are essential.
5. Termination and cancellation
When the NDA has expired or is no longer needed, it can be terminated or canceled. Both parties should follow the provisions within the NDA regarding termination or cancellation in a legally compliant manner. At SapotaCorp, we strive to draft detailed NDAs using language that minimizes ambiguity, making it easier for our partners to understand and grasp the content of the NDAs.
V. Handling privacy policy violations
SapotaCorp is committed to preventing Privacy Policy violations through stringent information security processes with multiple layers of security. By mandating all project members to sign NDAs, customer information is stored within a company account and only shared with relevant accounts. Computers are connected via VPN and all software installed on the computers requires approval from the system admin.
VI. How we change this privacy policy
We will update this privacy statement to modify the terms or respond to customer feedback when necessary. When we post changes to this statement, we will revise the "last updated" date at the beginning of the statement. If there are significant changes to the statement, we will notify you by posting a clear notice of such changes before they take effect or by sending a direct notification to you.
VII. How to contact us
If you have privacy concerns, complaints, or questions, please email us at michael@sapotacorp.vn. We will respond to you as promptly as possible.