Power PlatformMay 01, 2026
BPFs guide users through a multi-stage process with a visual bar across the top of the record. They shine for disciplined, repetitive processes. They become a drag on projects where the process itself keeps changing.
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Marketing CloudApr 30, 2026
Open rate drops from 22% to 14% over three months with the same content. The cause is almost always list hygiene. Here's the four-step process we use to rehab engagement without burning the domain reputation.
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ShopifyApr 29, 2026
A freelancer helping a small business pick an ecommerce platform - tight budget, limited technical expertise, minimal maintenance tolerance - lands on Shopify for specific reasons. Understanding why it fits this profile (and where it doesn't) is the first conversation.
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Marketing CloudApr 29, 2026
An engineer at Sapota cleared the MC-202 exam in 52 minutes after two weeks of prep. The exam itself was straightforward, but re-reading the docs surfaced three production traps even hands-on teams misread. We rebuilt the SFMC handover doc around them.
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AI AgentsApr 28, 2026
A founder's CTO came back from a vendor pitch convinced agentic RAG was the next quarter's roadmap. Eighteen tools, multi-step reasoning, autonomous decisions. The bill the vendor implied was 5x their current model spend, the latency target was a real-time chat product, and nobody had asked what fraction of their queries actually needed an agent.
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Power PlatformApr 28, 2026
Most PCF tutorials stop at 'hello world.' The gap to a production-ready control - with types, tests, reliable builds, and solution packaging - is surprisingly wide. Here is the template repository we reach for on every new PCF, and the decisions baked into it.
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Marketing CloudApr 27, 2026
Customer updated their email. The Data Extension has the new address. SFMC still sends to the old one. The reason is the All Subscribers List - and the fix is one extra import step.
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Dynamics 365Apr 27, 2026
A multinational distributor processing hundreds of POs daily across warehouses needs approvals driven by item category, vendor performance, and amount - plus exception handling for urgent buys. The answer is Procurement and Sourcing workflows with rule-based conditions, not basic overrides or bypass paths.
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Power PlatformApr 26, 2026
The two tools for adding custom buttons to a model-driven form's command bar have diverged enough that picking the wrong one means rewriting later. Here is the current state of both, what each is best at, and how we migrate.
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