AI AgentsApr 25, 2026
A founder messaged us at 11pm on a Friday: the AI agent his team had launched on Monday was down. Customers were complaining, the team was panicking, the on-call engineer had no idea where to start. Here is the forensics order Sapota walks through when an agent fails in production, and the four most common culprits.
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Marketing CloudApr 25, 2026
SFMC's built-in tracking covers opens, clicks, bounces. It doesn't cover the business context you need to reconcile with a CRM. Send Log DE is how we capture the extra fields that matter.
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Power PlatformApr 24, 2026
Custom connectors are the right tool when Power Automate's built-in catalog doesn't cover your API. OAuth2 support is documented but thin on real-world failure modes. Here are three auth issues that swallowed a combined week of debugging and what fixed them.
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Marketing CloudApr 23, 2026
Teams create Data Extensions as requirements arrive, ending up with 20 DEs that can't be joined. A Database of Record and correct cardinality in Contact Builder are the steps that prevent this.
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Power PlatformApr 22, 2026
A Dataverse row change has to propagate to an ERP, a search index, and a notification service. Six months of us shipping exactly this pattern on enterprise projects, with the architecture, code, and failure-handling decisions that make it reliable at ten thousand events per hour.
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RAG SystemsApr 22, 2026
A team had been swapping embedding models for two months trying to push retrieval recall past 60%. Each new model gave a couple of points then plateaued. The bottleneck was not the model. It was the architecture: a single embedding per chunk cannot match what token-level interaction can. Here is when ColBERT and ColPali earn their keep.
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MobileApr 22, 2026
A founder asked us last month which mobile framework was 'the best'. The answer is none of them. Each fits a specific set of constraints, and picking the wrong one usually costs 2 to 4 months of rework eighteen months in. Here is the decision framework Sapota walks every founder through, and why we train our mobile engineers across all three stacks.
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Power PlatformApr 21, 2026
Three ways to expose business logic from Dataverse and three different cost profiles. Picking the wrong one means either paying more than you need to or fighting the platform's timeout when the load shows up.
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AI AgentsApr 21, 2026
A founder's chat product had a problem: users were abandoning the conversation before the AI agent finished responding. The p95 latency was 31 seconds. The team's instinct was to switch to a smaller model. The actual fix was four changes that did not touch the model at all. Here is the latency stack most teams overlook.
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